Privacy Policy
Last updated: [DATE]. This policy explains how Greymuzzles handles personal data collected through greymuzzles.co.uk.
1. Who we are
Greymuzzles is a brand operated by Bionex Science & Engineering Ltd, a company registered in England and Wales under company number 16949301, with its registered office at 75 King William Street, London EC4N 7BE, United Kingdom. We are the data controller for any personal data collected through this site.
You can contact us about your personal data at privacy@greymuzzles.co.uk.
2. What data we collect
- Your first name
- Your email address
- Your postcode (optional)
- Your responses to optional early-access survey questions
- Basic analytics and conversion data via the Meta (Facebook) Pixel — but only if you have given consent via our cookie banner
3. Why we collect it
We use this information solely to notify you about early access to Greymuzzles products, to offer early-access members founding pricing, and to better understand what our future customers are looking for.
4. Legal basis
We rely on your consent (UK GDPR Article 6(1)(a)) as the lawful basis for processing your contact details, your survey responses, and for loading marketing cookies such as the Meta Pixel. You give consent by ticking the relevant box at sign-up and by clicking "Accept" on our cookie banner.
5. Sharing & international transfers
We do not sell your data. We share it only with service providers strictly necessary for us to contact you (for example our email platform) and, where you have given consent, with Meta Platforms, Inc. via the Meta Pixel for advertising measurement.
Meta processes data in the United States and other jurisdictions outside the United Kingdom. This means that your personal data may be transferred outside the UK. Such transfers are protected by appropriate safeguards (including the UK International Data Transfer Addendum / EU Standard Contractual Clauses where applicable).
6. How long we keep it
We keep your details until you ask us to remove them, or for a maximum of [PERIOD, e.g. 24 months] from your last interaction with us, whichever is sooner.
7. Your rights
Under UK GDPR, you have the right to access, rectify, or erase your personal data, to object to or restrict processing, and to data portability. You can withdraw your consent at any time.
To unsubscribe, use the link in any email we send you, or email us at privacy@greymuzzles.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).
8. Contact
Questions about this policy or about your data can be sent to privacy@greymuzzles.co.uk.